Reviews

Matt B. ★★★★★ Brilliant. Faultless. Impeccable. The Bentleys were next level. Thank you.S A W. ★★★★★ UDENS came highly recommended to me when I lost my mum in late September. I phoned the after hours number and was informed by a kind and gentle voice, (his name escapes me), that Callum and Joseph would be with me soon to collect Mum. They were there with us in half an hour and were both so lovely and gentle with her. Adam in the Bexleyheath office looked after her from the night she passed, to her funeral in early November. Everyone at Udens treated her, and us with the utmost respect, nothing was too much trouble. I must confess, I was a little worried about the cost as we, as a family chose what we wanted for her last journey, but Stan and the drivers gave her a beautiful send off for a very reasonable cost. Your loved one will be looked after with respect and the utmost care, as was my Mum.Ken S. ★★★★★ The team gave my Son Jason, the best care possible,the service care, respect, dedication, they showed Jason and us on this sad occasition, was without question100%. I worked for one of the biggest furenal companys a few yers ago Uden outshourn them by a mile, even the litle bits where thay bowed to the coffin etc knocked the others into touch. Thankyou 100%Stephen T. ★★★★★ We used UDENS OF BEXLEYHEATH .From adam who arranged the funeral and lee conducting the funeral everything went just smoothly from start to finish .Would highly recommend .Lia A. ★★★★★ I cannot recommend W. Uden & Sons enough. They are professional, caring and empathetic. They treated our beloved mama with dignity and love, as if she was a member of their own family. Nothing was too much trouble and they listened to every wish and executed everything with minute detail.The class, dignity and care given by all at Udens has truly blown us away and made a tragically sad situation bearable and allowed us to celebrate her life beautifully.Pure perfection every step of the way and the aftercare is just as personal, genuine and touching. Thank you all, but particularly Lee, Adam and the wonderful celebrant Nicola. XxxKirsty M. ★★★★★ The service and care provided were outstanding. They were professional, personal and compassionate. If there were any questions, they were answered quickly and nothing was too much trouble. There was always someone that could be contacted. Adam, and Jack, dealt with everything with another level of service. The whole team were professional, friendly, caring and made everyone feel at ease. Whilst this was a very challenging and deeply sad time they made everything run smoothly. Excellent and outstanding in every aspect. I cannot thank them enough.Roz C. ★★★★★ From the minute we walked through the door at Uden Bexleyheath we felt supported and looked after. Adam (the manager) put us at ease and made such a sad situation as easy as possible to deal with. Adam really cares for those he looks after and their families. He pulled out all of the stops and brought Mum into his care as soon as he could and quicker than we expected. Knowing Mum was being looked after by him and his team gave us a lot of comfort at a very distressing time. Adam was at the end of the phone to answer any questions and went out of his way to accommodate any requests which we had.The celebrant which we were put in touch with by Adam was also a lovely man and did an amazing job.On the day, Uden did an amazing job for Mum. We knew exactly what would happen and when and everything ran perfectly. Spencer was in charge on the day and looked after us so well and was so gentle with Mum.This review could go on and on as there are so many things that could be mentioned.All in all we cannot recommend Uden enough. Thank you Uden..you were amazing and it meant such a lot.Caroline W. ★★★★★ I want to thank Uden & Sons of Bexleyheath especially Allan,Adam and Spencer who helped make a difficult time easier. The moment I stepped through the door I was at peace and knew Udens was the right choice. This was the second funeral arranged by Udens for me and both times they have been respectful, caring and professional. Nothing was too much and their guidance was always available if needed. I would have no hesitation in recommending Uden & Sons especially the Bexleyheath Branch.ben C. ★★★★★ They are very professional very respectful nothing is too much for them took all the stress away on a very stressful day highly recommend many thanks to uden and sons at BexleyheathSpencer and his great teamJane C. ★★★★★ I chose Uden’s Bexleyheath to provide the care and funeral for my Mum recently (Sept 2024). I don’t live in Kent, so was aware it could be difficult to arrange remotely, especially as Mum also needed moving back home to Kent from my location. Nothing was too much trouble, we managed to arrange everything via emails and phone calls with Allan and Adam. The communication was excellent throughout. Lee looked after us on the day and I really appreciated the phone call from him, on the morning of the funeral, to ensure I had no last minute questions or concerns.Everyone looked immaculate, as did the cars and being able to choose coloured ties instead of black was a lovely touch. The care we received from Lee and the team throughout the day, felt really personalised. Learning that Lee had been the one who collected Mum and driven her home to Kent for us, made it even more personal.Highly recommended.js_loader

Meet the Family

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

 

Truly special ways we can help you remember your loved one.

 

Our Gallery

A collection of our latest photos taken by our talented photographer.

 
Google Rating
5.0
Based on 963 reviews
×
js_loader
Search

Message Our Bexleyheath Office

Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm