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Joanne P. ★★★★★ Uden’s Funeral Directors are by far amongst the best there are in their industry. Our father’s funeral on the day was directed with perfect precision and was faultless. We had a church service and then on to the crematorium which was totally seamless. The director of our father’s funeral Spencer we cannot speak highly enough of. He was our contact from the start at Uden Sidcup and he updated us at every step along the way and made our Father’s day one not to forget. We had so much lovely feedback from our guests who said they had never been to a funeral like it. it was like a theatrical production from the arrival of the beautiful gleaming cars to the Soprano who led the hymns and sung solo. Also, a beautiful gesture from Spencer who handed my mother a flower from the flowers that were with my father, this meant so much to my mother. Spencer directed the Uden Drivers with military precision; all this making the family confident in his care. If this was indeed a theatrical production then Spencer would have won an Oscar for his direction. Thank you Uden’s you made for an unforgettable day.mark M. ★★★★★ The service we received from Udens was exemplary, from the first phone call, through to collecting Mum, arranging her funeral & then the service itself, everything was done with such kindness respect. The empathy they showed & the dignity they treated both Mum & our family with made such a difference.Nothing was too much trouble, their attention to every detail was so reassuring. They really did help make a sad & painful occasion bearable.So many businesses could learn a huge amount about true customer service from Udens & we wouldn't hesitate to recommend them.Sarah W. ★★★★★ We gave our beloved mum Diane into the care of Udens for them to look after her until the time of her funeral. They could not have been more helpful and kind at the most difficult time. I was able to visit my mum in their chapel of rest whenever i wanted and was given support and understanding every time i went. Booking the funeral with them was very easy and stress free. On the day of funeral all the drivers and pall bearers looked immaculate and treated mum with all the respect she deserved. The cars were beautiful and we felt we gave mum the best send off she could have had. We have used Udens before and we will do so again. A real family supportive environment and i couldn’t recommend them enough!!Cathy R. ★★★★★ Uden’s provided a professional and sympathetic service during my mother’s funeral and in the preparations beforehand.Jackie W. ★★★★★ I would like to take this opportunity of thanking Adam who we first met at Udens in Sidcup.He showed immense respect, compassion, understanding and helpfulness, in planning my Aunties funeralI also would like to thank Spencer, for his dedication, respect, compassion and helpfulness on the day of the funeralNot forgetting the rest of the team, who were very kind and compassionate, smartly dressed.This is the 3rd time I have used this undertakers. Excellent service every time.Thanking you all for a lovely delivery of serviceKind Regards JackiePhil L. ★★★★★ Uden & Sons looked after my father after his passing and were professional throughout.They were friendly, approachable and understanding during this difficult time and helped through the formalities and processes when losing a loved one.Mike S. ★★★★★ Throughout the process of arranging my late mother's funeral, to the day of the funeral itself, everyone at Uden & Sons Sidcup were helpful, courteous, caring and professional. They made everything so easy for me at a difficult time, and I am so grateful for everything they did for my family and me.Nicola S. ★★★★★ From the moment I contacted Uden’s to take care of my father’s funeral, I knew we were in very safe hands during such a difficult time. Always available, nothing too much trouble, compassionate, caring, obliging and so very empathetic. The day before the funeral, Lee our Conductor contacted me to go through all of the final details to ensure that on the day everything went smoothly. Lee and the team were so professional and smart, the fleet was immaculate and the attention to detail was absolutely perfect. This really did help to make such a sad event a lot easier to get through. The family cannot thank you enough for providing my Dad with such a wonderful send off.I know there are a lot of people behind the scenes to help to make a funeral go so smoothly, thank you to everyone at Sidcup Uden’s and particularly to Spencer, Adam, Jason, Lilly and Lee.gareth R. ★★★★★ W.UDENS & SONS ARE EXTREMELY PROFESSIONAL , KIND AND CONSIDERATE. I WAS GIVEN ADVICE WHICH REALLY HELPED ME MAKE DECISIONS. ITS SUCH AN UPSETTING AND EMOTIONAL TIME AND THE HELP FROM CARING STAFF SUCH AS ADAM WAS INVALUABLE..steven M. ★★★★★ Uden made a very difficult time so much easier, they were thoughtful, very well organised and they helped us enormously ensuring the funeral went smoothly. Really very impressed with them, I guess if this is your business and you have been successfully caring for the peoples of Sidcup for almost 150 years, you know what is important.js_loader
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FAQs

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.
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Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

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Truly special ways we can help you remember your loved one.

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Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm

Please Confirm Your Attendance Here