At the point that my mother passed away, Udens were my first and immediate choice for her funeral. From the minute I called them I felt supported. Their service is kind, efficient and very professional. I chose to have the full service at my late mother's home in its entirety (she was not a fan of the crematorium!) and the team at Udens supported me fully with the arrangements. I wanted to do it 'my way' and they went out of their way to help me achieve that. It was also very comforting for me to see a familiar face in Gareth, who had also been at my fathers funeral a few years prior; that continuity for me was very important. I had a theme for my mothers funeral which was floral brights, and I loved how I was able to ask the Udens team to wear one of their coloured tie collections - I chose yellow. What differentiates team Uden for me is the absolute professionalism, courtesy and quiet effectiveness of what they do. A loss is a difficult time, but the presence of team Uden most definitely brought a very positive and steadfast level of support. Their West Wickham offices are beautifully appointed (and modern) - but they not only feel welcoming, but they also imbue a level of respect, peacefulness and calm; they are a really positive high street presence for West Wickham. Although this is a belated review, five star thanks to the whole team. I cannot recommend them highly enough.
