Reviews

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We went with Udens through a friends recommendation and we were very pleased with the whole process. From the start with Charlie at West Wickham , who went through all the process to us and made us feel we could contact him anytime, answered any questions we had promptly and could visit mum in the chapel whenever we wanted. On the funeral day all the undertakers were immaculately dressed, cars were immaculately clean, the undertakers were courteous, and respectful, they made the day go without any worries and took control in organising our families into the church and where to go. I would recommend them again, they were great, thank you!
Kind and professional service from the first meeting with Charlie to discuss the arrangements for Mum's funeral to the day itself.
From the moment we called on a Saturday, out of hours, we knew we had made the right decision to have chosen Uden & Sons for Mum's funeral arrangements. Their professionalism, understanding, kindness and guidance throughout the somewhat difficult process at times was so much appreciated. Everyone we encountered were so respectful and helpful, especially Charlie and the three "Lees" on the actual day. We would highly and thoroughly recommend Uden & Sons at West Wickham and thank you again for all your assistance in ensuring that Mum was treated with dignity and respect on her final journey.
W.Uden & Sons were recommended to us by our Dad's care home and we would most definitely extend that recommendation. They are a family company that achieve the perfect balance between being professional, respectful and kind. We are very grateful to them for the service they provided. They went the extra mile to accommodate our dad's and our wishes. At a very difficult time it was reassuring to know that our Dad and us were being well looked after by them. Thank you to Charlie and all at W.Uden & Sons.
We used W. Uden & Sons for a funeral of a family member. It was an extremely difficult time but Uden & Sons really took care of us. Charlie Uden in the office in West Wickham was just so accommodating and handled everything, Denice Griffiths in Head Office who went above and beyond to help us, and Jack, Lee and Jay all in attendance on the day at the funeral were incredible. Very kind, patient and respectful and ensured the day ran as smoothly and seamlessly as possible.The entire team have been a pillar of support and strength for us. Our heartfelt thanks W. Udens & Sons for supporting us all, during the most difficult of times.
In our toughest moment it was great to have W Udens there to support us all the way from beginning to end.
We have been so impressed by the kindness and support from Nigel, Jack and the team at Uden's Biggin Hill Office in managing our brother James funeral. From the outset their respect and sympathy has been exemplary. The transfer of James was discrete and sensitive and the cremation service was managed in the most dignified and professional manner. We do not hesitate to recommend Uden's and thank them for their care and support at such as difficult time.
A day to remember ❤️Wow, what can I say... Thank you so much.I would highly recommend W. Uden & Sons Family Funeral Directors.Ben who talks us through what we would like for our service. He is highly professional very sympathetic and with lots patience as well.Lee Jackson and the team who did our service were excellent and made things more pleasant despite a sad day.Lee Jackson Jay, Anthony, Pat,and Joseph, are assets to the company. He was also very compassionate and attended to our needs. I can't thank these five individuals enough. They were there for me and my family during a very difficult and sad time.I would not hesitate to tell you to use this company. 200 percent the best . Thank you again.
W. Uden & Sons Family Funeral Directors have to say a personal thank you to this amazing business - from start to finish they have been outstanding and I would recommend them to anyone. From the moment I called them in the middle of the night and talking to Jack, visiting their amazing office in West Wickham and dealing with Charlie, Lee leading the way yesterday and Callum driving us (and everyone else involved that I don’t know your names) - each and everyone of them just exceeding my expections at every point. Family and friends have not stopped messaging me today complimenting them to the extreme! Thank you so much boys for making the worst month of my life as bearable as possible - and also Jo Bamford who you recommended was celebrant you should all be extremely proud of yourselves. ⭐️⭐️⭐️⭐️⭐️
A superb service from Charlie, Christoper, Lee and the team. Professional, supportive and empathetic - thank you.
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Our Packages

Having to make funeral arrangements whilst in the turmoil of losing a loved one can be highly stressful. Using the knowledge gained from decades of caring for families, we have introduced a range of funeral packages to help reduce the burden of all the decision making. 

The packages include just about everything that you need for the funeral to go ahead, are really helpful and will fit the needs of many families, but also remember that we can tailor each service to be as unique as the person that you are remembering.

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

 

Truly special ways we can help you remember your loved one.

 

Our Gallery

A collection of our latest photos taken by our talented photographer.

 
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5.0
Based on 1050 reviews
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Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm