Reviews

Richard ★★★★★ An absolutely brilliant Funeral Directors. From the very start they showed a very caring approach. We had many questions along the way, which they dealt with quickly. And then on the day provide a respectful and excellent service .... even when we asked them to take an unexpected detour to my father's childhood home (where they stopped and laid a white rose)... By doing such a great job, Uden helped relieve a great deal of stress at a difficult time for us - thank you.Matilda E. ★★★★★ Funerals are always a sad and challenging time. I had a choice between Udens and another funeral director. I had known of family friends who had used Udens so decided to proceed with using their services. Udens were amazing. We used the Bexleyheath branch. Adam was patient, compassionate and very understanding. He was quick to respond to emails and given my busy family circumstances was able to work around me not being able to come into branch. On the day itself , the team arrived in a timely manner , they were professionally dressed, empathetic and very lovely. Jack and Mike who were involved in driving our cars were brilliant and although I did not get the names of the other drivers they were lovely too. The co-ordination within the church service and at the graveside were perfect. Even though, it was a sad time Udens made it simple and much easier. They were incredibly responsive and everything they said they would do in the package did come to fruition. Thank you very much Matilda and Tobi Esan.Domii B. ★★★★★ We are extremely grateful to Adam for all his guidance and advance from day one. He was very patient and did his best to understand our personal circumstances. The Funeral Service for my Dad was arranged with great attention to details. All Udens team involved on the day showed the highest level of professionalism and compassion to us. The family and friends who attended the Funeral asked for the details for future recommendations. In all our sadness saying goodbye to my Dad and my mum's husband - it was incredibly important to receive so much care and support. I would 100% recommend Udens services.Deborah H. ★★★★★ From the very first communication with Lee, I felt confident that my husband was going to be looked after. From start to finish, they were caring, empathetic, understanding and always professional. We were kept up to speed with anything that was required of us and anything we were unsure about, we only had to ask, nothing was too much trouble. On the day of the funeral, both the vehicles and the attending staff were immaculate and their manners were impeccable. All staff were super respectful of us as a family and of our loved one. We cannot thank you enough for the care that you took and the respect that you gave us all. Thank you so much xxGraham J. ★★★★★ I cannot fault any single part of the service that W.Udens provide ,the professionalism alone is first class the care and attention to detail is truly amazing ,i would like to add that Lee and Adam went above and beyond in my opinion and made my fathers last ride perfect .Thankyou from all of us .Steven A. ★★★★★ I want to express our deepest appreciation to Adam, and the entire Uden & Sons Bexleyheath team for organising our mum’s funeral. Your compassionate and professional handling of this made a significant difference during such a difficult time for us. From the initial planning stages to the actual day of the service, your team was consistently attentive, understanding, and supportive. We deeply appreciate the effort and care that went into ensuring that every detail was perfect. It meant the world to us that we could give my mum a beautiful and respectful send-off, and that was only possible thanks to your dedication and hard work. A special thank you also to the Celebrant Nicola, who helped us devise such a personal and fitting service for our mum enabling us to honour her memory in the best possible way.Lawrence J. ★★★★★ The team at Udens made an otherwise distressing situation easy and took all the stress out of the day for us.Val S. ★★★★★ On behalf of my family and myself, I would like to extend our heartfelt thanks to Adam, Jack, Simon, and the entire W. Uden & Sons team for your compassionate handling of my mum's funeral. We were able to give her a beautiful send-off, thanks to your team's efforts.terry E. ★★★★★ We have been using Udens for many years .They have always done us proud from start to finish.Adam was a very kind caring person .Nothing was ever too much trouble when planning Nans funeral always at the end of the phone to answer any questions we had.The day of the funeral was a perfect send off for our Beautiful Nanny Mary.Andrew took good care of us on the day of the funeral I couldn’t recommend them more highly.Many thankCaroline 🕊️Leah V. ★★★★★ Superb service at all stages, from the initial meeting with Adam, throughout preparation, and the conduct of the funeral. All engagement was sympathetic, supportive, and dignified, undertaken with minimal fuss and great attention to detail, making difficult circumstances so much easier.js_loader

Our Packages

Having to make funeral arrangements whilst in the turmoil of losing a loved one can be highly stressful. Using the knowledge gained from decades of caring for families, we have introduced a range of funeral packages to help reduce the burden of all the decision making. 

The packages include just about everything that you need for the funeral to go ahead, are really helpful and will fit the needs of many families, but also remember that we can tailor each service to be as unique as the person that you are remembering.

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

 

Truly special ways we can help you remember your loved one.

 

Our Gallery

A collection of our latest photos taken by our talented photographer.

 
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Based on 1050 reviews
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Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm