Reviews

Excellent
5.0
Based on 154 reviews
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I cannot express enough how grateful my family and I are for the incredible service we received from W. Uden & Sons Eltham, during such a difficult time of grieving our dad.Throughout the funeral planning process, Sarah's professionalism and compassion stood out. She took the time to thoroughly explain all the available options, patiently walking us through every detail and she ensured that all our wishes were executed perfectly on the day of the funeral. It was clear that she genuinely cared about our family’s needs and was committed to making sure everything was handled with the utmost care and respect.On the day of the service, Stanley and his team were outstanding. They worked with professionalism, patience, and respect, offering the kind of support that went beyond what we expected. They were particularly attentive to my mother, who has a bad leg. The driver helped her fasten her seatbelt and Stanley showed her immense kindness by holding her had to support her when walking. These little acts of kindness made such a difference. They treated my late father as if he were a member of their own family. The dignity and respect they showed him was beyond words. The team's appearance was immaculate, and everything was coordinated flawlessly, which contributed to the peaceful and dignified farewell we were hoping for.At such a challenging time, organising a funeral can easily become overwhelming. The care and service provided by Sarah, Stanley, and their team relieved any additional stress, allowing us to focus on grieving and honouring our dad. What they did for us meant more than we could ever put into words. I highly recommend.
My family and I would like to thank W Uden & Sons for looking after our Mum. From our first meeting with Sarah she instantly put us at ease with her compassion and professionalism. Therefore a difficult conversation was made so much easier. On the day Stanley and his team were amazing. They were so respectful and professional. Their uniforms were immaculate and the beautiful Bentleys gleamed. It was a very difficult day but Udens helped to make everything go smoothly. It was a beautiful and fitting tribute to our Mum's life. Best wishes Mark and Karen
Uden & Sons were absolutely brilliant. They were sensitive, extremely helpful and generally supportive. All facets of the service they provided my family with were done with immense care and quality. Throughout the process we were always kept updated and the general planning was first class. I would have no hesitation in recommending their organisation.THANK YOU.
I would wholeheartedly recommend Uden’s. They demonstrate compassion and understanding combined with expertise and experience. They were so respectful to my late Mum and our whole family. They were a true help at a very difficult time. Lovely to deal with.
W Eudens did a brilliant Funeral for my mum our family have used this company 3 times and each time it has been brilliant they’re well mannered and immaculate and kind from start to finish can’t say enough about them just that we very satisfied with how we were treated at such a sad time
W. Uden & Sons provided exceptional care and support for my father's funeral, and I cannot recommend them highly enough. From the first point of contact, they showed genuine compassion, professionalism, and attention to detail. They guided us through every step with patience and sensitivity, making a very difficult time much more manageable. The funeral was conducted with grace and respect, honoring my father's memory beautifully. Every aspect, from the planning to the service itself, was handled flawlessly. W. Uden & Sons truly went above and beyond, and we are deeply grateful for their kindness and expertise during such an emotional time.
I can’t thank you enough for what you did on Friday . Going to mum and my old home we shared and putting that rose in the front garden was just so lovely . Myself and her grandson were so over come . You even went pass the home she shared in kilmorie rd with her mum and dad . I know my mum would have been so grateful . Thank you for making it easier for not only me and Sean but her grandson as well he truly loved her so much. I think her nieces made you laugh as they said mum look like Meg richardson of crossroads. Thanks again Debbie,Sean & Callum
W. Udan & Sons….Eltham Office ..Referring….Linda Parkinson ( Mum ) FuneralJust like to say a massive thankyou to Ben,Sarah and all the team at Udans & Son.From the very start the Professionalism was absolutely outstanding..They took care of everything and made us has a family feel at ease.They took all the stress away and was absolutely outstanding.And they gave my mum the proudest of send-off ever. ❤️I can highly recommend the fantastic undertakersWith all my heart.And I will 100 % be using them again.This company gets a definite 10/10 from me & my family.From the bottom of my heart I just like to say Thankyou for being so nice xFrom Adrian
It is hard to find the words to describe how amazing Matt and the Team at Uden’s are. They recently looked after my dear Mum and from the start they have been incredibly kind, sympathetic and compassionate. They have a unique talent of being able to understand their client’s individual needs at a time of great sadness. Absolutely everything they do is of the highest quality, standard and with the utmost respect no matter who you are or your circumstances. Matt and the Team take their roles very seriously and everything they do is done with a deep passion for ensuring your loved one’s final journey is as special as they are. Thank you Uden’s from the bottom of my heart for making my dear Mum’s final journey so special. 🙏❤️
Very professional and sensitive service from all concerned for which we are very grateful.
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Meet the Family

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

 

Truly special ways we can help you remember your loved one.

 

Our Gallery

A collection of our latest photos taken by our talented photographer.

 
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5.0
Based on 963 reviews
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Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm