Reviews

Excellent
5.0
Based on 171 reviews
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The funeral of my wife Sharon was professionally carried out with dignity and respect by the Uden teamMathew assisted me from day one with all the arrangements and personally ensured that on the day of the funeral all the wishes of the family were met in fullI have no hesitation in recommending the services provided by Udens
From start to finish, Uddens were kind, caring, understanding and very professional, nothing was to much trouble for them, it was a very hard emotional time for me losing my soul mate, and they were so helpful and kind and always there to help and support me, I honestly 100% recommend them and guarantee their service. Sincere thank you, Denice, Ben, ,Lee and all the staff at Eltham
We used Uden & Sons in May 2024 for our Mum’s unexpected death, when we first met Stan who walked us through the entire process with compassion and warmth. He also led our Mum’s funeral on the day and Sarah, their photographer, came to take photos so that our father, who was terminally ill and unable to be at the funeral, could be a part of it. When our father died just nine months later, there was no doubt in our minds that we would use Uden again and we did so this January 2025, requesting Stan and Sarah again, both of whom were there and made the loss so much more bearable. Every member of staff there manages to express genuine warmth without compromising professionalism and that is something that can be hard to combine. We had the Bentley package both times and the cars were absolutely immaculate. They are a family business and they made us feel like a part of theirs, which was immeasurable at a time when we were losing our own. Thank you so much Stan, Sarah, Sarah, Ben, Jay and all at Uden & Sons for supporting us. You do a hard thing, wonderfully.
I had my husband’s funeral a few days ago and I am extremely happy with the service Uden provided. They were understanding, empathetic, patient and extremely professional with everything. I cannot fault them in any way.Thank you Udens for making it possible for my husband Patrick to have a beautiful send off. To Stanley and the other men who made sure the service went well , I want to let you know that the service was perfect and it was exactly what Patrick would have wanted so thank you so much ❤️
Uden's managed all aspects of my father's funeral with sensitivity and made what was a difficult process more bearable.
When my Mum passed away before Christmas, we faced the arduous task of arranging a funeral. We contacted Udens in Eltham and they were, from the start, absolutely wonderful. They treat Mum and all of us all with upmost respect and dignity at this extremely sad time. At no time throughout he day did we feel rushed, they ensured that the day ran so smoothly. Thank you Udens especially Ben Denice and Stanley.
I cannot praise Udens Funeral Directors highly enough. We have used their Eltham branch twice before and have been so impressed with their service. Most recently- last week- my brother's. Their care , sympathy and all round professionalism was excellent. I would like to thank Matthew and his team for making a difficult time more bearable.
We can not thank W Uden & Sons Eltham branch enough. From first calling & speaking to Ben I knew we had made the right choice. Ben secured our date at the Crem & then we came in & met Sarah who was lovely & made everything super easy. We were kept informed every step of the way with Lee calling the day before to go over final arrangements. On the day we were soooo impressed with Lee, Alfie & crew, all were super respectful & so smart.We could have not asked for anything more even the flowers on the hurst were positioned perfectly. We really cannot thank Udens enough or recommend them more highly. Thanks so much for giving my mum such a perfect send off ❤️ x
Uden in Eltham are extremely professional and provided excellent support to our family during a difficult time. They took care of all details for the day and ensured everything ran smoothly. The team are kind, show empathy and are unobtrusive.
Fantastic service from Uden and their team during which is obviously an emotional time for your family. Thanks Denise for coordinating and recommendations of the various aspects of the funeral and Daryl who led the hearse / pallbearers on the day. Recommended.
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Our Packages

Having to make funeral arrangements whilst in the turmoil of losing a loved one can be highly stressful. Using the knowledge gained from decades of caring for families, we have introduced a range of funeral packages to help reduce the burden of all the decision making. 

The packages include just about everything that you need for the funeral to go ahead, are really helpful and will fit the needs of many families, but also remember that we can tailor each service to be as unique as the person that you are remembering.

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

 

Truly special ways we can help you remember your loved one.

 

Our Gallery

A collection of our latest photos taken by our talented photographer.

 
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5.0
Based on 1050 reviews
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Christmas Remembrance Services 2024

We are delighted to be able to invite you and your family to our 2024 Remembrance Services

This year they will be held at:

ST MICHAEL & ALL ANGELS LOCKSBOTTOM
Thursday 5th December
7:30pm – 8:30pm

CHRISTCHURCH ELTHAM
Wednesday 11th December
7:30pm – 9:00pm