Reviews

Most amazing helpful respectful people when needed the most. Very professional and supportive on the day which made everything run smoothly. They left us with wonderful memories on what was a sad day saying goodbye to our lovely Brenda. We couldn't have chosen anybody better keep doing your remarkable job Uden & SonsThank you
Uden’s embodies great service, kindness, compassion and a ‘can do’ attitude to any request I made of them. Bina looked after arrangements for the funeral of our mum, Pauline, and was professional, knowledgeable and empathy personified all the way through the process. On the day of the funeral, Jack and his team were exemplary in all that they did: from speaking my mum’s name when moving the coffin to ensuring that everything was in order from the moment they arrived until the end of the proceedings. Communication was 100% reliable. I cannot speak more highly of the experience we received.
We cannot thank Udens Funeral Directors enough for the care, compassion and professionalism they showed our family following the loss of my wife.From the beginning, Bina was wonderful. Assisted by her colleague, Alfie, Bina guided us through every part of planning and arranging my wife's funeral service and burial with patience, sensitivity and genuine kindness. At an incredibly difficult time, they made sure everything was handled properly and that the service reflected the person my wife was. Most importantly, we always felt that my late wife was being treated with dignity, care and respect.A special thank you also goes to Jack, who brought my wife home to us overnight before the funeral. Having her home with us one final time meant more to our family than I can properly put into words, and Jack handled such a deeply emotional moment with enormous sensitivity and respect.On the day of the funeral, Lee looked after us exceptionally well. His calm, reassuring and professional manner helped carry us through one of the hardest days of our lives. Everything was handled with dignity and without us having to worry about what needed to happen next.What stood out throughout was that we never felt as though we were simply dealing with a funeral company. Bina, Alfie, Jack and Lee treated my late wife as a person and treated us as a family who had lost someone deeply loved.Thank you to everyone at Udens for taking such good care of my wife and for helping us give her the beautiful and dignified farewell she deserved. Our family will always be grateful.
Udens deserves more than 5stars. Orpington staff were so helpful that nothing was a problem for them. Sarah is a true angel and sorted all my issues with ease and reassurance so I could sit back and leave in her trusted hands. Jack was a diamond, nothing was a problem for him and the team, very respectful and informative throughout. 20 Stars from me and my family
I cannot fault W.Udens at all. The service they provided at an already very distressing time for me and my family was impeccable, and every detail was carefully arranged to suit our requests. They took care of my husband with thought and were attentive to every little thing I asked, even down to how my husband was presented in the chapel of rest. Their level of dignity and respect they showed throughout the whole process was impeccable, and I honestly couldn’t have wished for any better.All of the staff are an absolute credit to the company, but especially Sarah - she made myself and my family feel so comfortable from the moment we met her and even since my husbands funeral has continued to check in with me.I would recommend W.Udens to anyone wanting to provide the perfect send off for their loved ones.
I would highly recommend W. Uden & Sons Funeral Directors in Eltham. From the first meeting with Sarah all arrangements were completed in a sincere and sympathetic manner. Andrew Uden organised the funeral with professional help of his colleagues and immaculate turned out vehicles. Julie Powell (Celebrant) was excellent in presenting the service.
Thank you a beautiful experience with udens from Sarah to stan and colleagues to Sarah the photographer honestly we as a family couldn’t have asked for more for my partners funeral and the day was special and we was supported throughout by all of the udens team a big thank you once again absolutely beautiful day I will cherish forever
Uden's have managed the funerals for both my parents. On both occasions from first contacting them staff have been helpful and responsive. Both funerals were managed impeccably.
Nigel was kind and professional from the very start.He took his time explaining everything and was extremely helpful.On the actual day they were brilliant and the young man (Joseph) went above and beyond.Thank you for making a sad day a little less painful.
Uden's are consistently excellent family funeral directors. They are highly professional, attentive, and well-organised. We have relied on Udens for the funerals of both of my parents and my aunt. They made the event solemn, dignified, and impressive.
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Our Packages

Having to make funeral arrangements whilst in the turmoil of losing a loved one can be highly stressful. Using the knowledge gained from decades of caring for families, we have introduced a range of funeral packages to help reduce the burden of all the decision making. 

The packages include just about everything that you need for the funeral to go ahead, are really helpful and will fit the needs of many families, but also remember that we can tailor each service to be as unique as the person that you are remembering.

Our Recommended Suppliers

Navigating arrangements during a time of loss can feel overwhelming. Let us help lighten your load.

Our carefully selected list of recommended funeral suppliers provides a trusted network of professionals, from florists to caterers and memorial specialists, all committed to providing compassionate and reliable service. Connect with understanding experts who can help you create a meaningful tribute.

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.

Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

Truly special ways we can help you remember your loved one.

Our Gallery

A collection of our latest photos taken by our talented photographer.

Proud to serve our local communities for over 140 years.

Google Rating
5.0
Based on 1583 reviews
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