At a very difficult time, Adam and the staff of W. Uden showed us support and kindness. My father's funeral from start to finish was managed with dignity and understanding. I had not had to arrange a service before, so had to completely trust Adam. His focus was about our family, and giving us the day my father would have wanted. With beautiful small gestures, of a choice of colour of the ties that the staff wore, to the car and advice relating to the side of funerals I was not aware of. Sharing the procedure with thoughtfulness.Jay, who supported us during the service was respectful and understanding. At the meeting to arrange the service, we discussed things, which on the day changed. Jay was incredible in performing, not only his own duties, but to guide me. With just a look, he was at my side, checking that the ceremony was as the family wanted. To be able to rely on someone took away so much pressure. Even his call on the morning of the funeral, checking on me gave me the courage to feel I could handle the day. I am forever grateful.Thank you for your support and kindness.