Reviews

Lynda H. ★★★★★ My family and I cannot fault Udens. From the first day we met to the point of the funeral itself they were the most caring, helpful and practical company you could help for. No hard sales pitch, just what you actually needed (with options to do more if you wish). On the day the cars and the gentlemen were both immaculate and extremely respectful. Do not hesitate. I only wish they had a branch nearer to where I live rather than just near Mums. ThankyouFaye W. ★★★★★ On behalf of my whole family we would like to say a huge thank you to Nigel at Udens Biggin Hill and the whole team. From the first meeting with Nigel to arrange my dad’s funeral he was compassionate and understanding and took time to explain and arrange everything for us. the service at Bluebell Crematorium was perfect for dad and Andrew and the pallbearers were amazing throughout the service and driving us to the wake after. We would like to thank you all for making an extremely difficult time easier and a lot less stressful. Kind regards Faye and familyIan G. ★★★★★ We cannot speak highly enough about the highly professional and personal service provided by Uden's at Biggin Hill. The staff guided us throughout and followed our wishes precisely and put us in touch with a Celebrant who was equally professional. Thank you.Dave B. ★★★★★ Uden's funeral service is courteous, respectful and wholly professional. When you are at emotional time, it is very reassuring to know that all the details have been perfectly arranged and the service will run smoothly without a hitch.10 out of 10, highly recommended.J S. ★★★★★ Udens were faultless in thier service. Smart, respectful, patient, courteous, and professional from beginning to end, they exceeded my expectations with a notable mention to Jack who was fantastic. Thank youJo C. ★★★★★ Firstly we would like to thank the whole Uden team. They have been totally professional, sensitive and extremely supportive at the difficult time. Nigel helped to guide us through everything from the service at Bluebell Crematorium, printing, flowers, cars and we were so grateful for his excellent recommendation of Jo Bamford. Jo took time to truly learn all about our mother and provide us with a genuine heartfelt eulogy that everyone loved - her ability to share our Mum's life and achievements was faultless - we had tears and laughter. At such a difficult time, all you want is to have the best people to guide you through this time and I wouldn't hesitate to recommend Udens. Thank you for a first class, quality service.Martin C. ★★★★★ Professional, respectful and supportive service from the first meeting to the end of the funeral service. This family run business is exactly what you would expect and hope for. Made a very difficult day a lot easier knowing we were in safe hands. It was uplifting to see the dignity and respect offered to my late Mother throughout.Andrew P. ★★★★★ I honestly can’t thank the team ant Udens enough for the way they looked after us for my wife Ashley’s funeral last Thursday at Bluebell Cemetery.From the very first phone call with Nigel right through to the end of the day, everything was handled with genuine care, respect, and professionalism. Callum was an absolute rock on the day – calm, kind, and made sure everything ran perfectly while somehow still feeling personal and unhurried. The drivers and the rest of the funeral team were brilliant too; the cars were immaculate and they were so respectful and patient with our family.A special mention has to go to Matthew, our celebrant. He took the time to really get to know Ashley’s story and delivered the most beautiful service that captured her perfectly. So many people have told us afterwards how moving and personal it felt.In what was the hardest day of our lives, this team made us feel supported, listened to, and truly cared for. I wouldn’t hesitate to recommend them to anyone – they are outstanding at what they do, and more importantly, they are good people.Thank you from the bottom of our hearts.Andrew Peerless and Family.Ann M. ★★★★★ Excellent service. They made my husband's funeral very special. Special thanks to Nigel and Dean and all the pallbearers.Michele M. ★★★★★ Nigel was so kind and considerate with helping us make arrangements for our Mum. On the day of her funeral, the team that attended were so helpful and kind. Stanley was really kind and so helpful with organising the two little ponies walking in front of the hurse which made it very special for our mum. Just a big thank you from our family.js_loader
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Our Packages

Having to make funeral arrangements whilst in the turmoil of losing a loved one can be highly stressful. Using the knowledge gained from decades of caring for families, we have introduced a range of funeral packages to help reduce the burden of all the decision making. 

The packages include just about everything that you need for the funeral to go ahead, are really helpful and will fit the needs of many families, but also remember that we can tailor each service to be as unique as the person that you are remembering.

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Our Recommended Suppliers

Navigating arrangements during a time of loss can feel overwhelming. Let us help lighten your load.

Our carefully selected list of recommended funeral suppliers provides a trusted network of professionals, from florists to caterers and memorial specialists, all committed to providing compassionate and reliable service. Connect with understanding experts who can help you create a meaningful tribute.

View Our Suppliers

FAQs

If the death is expected and occurs at home: 

  • Contact the deceased’s doctor and inform them of the death
  • Once the doctor has given permission to move the deceased, you may contact us and we will aim to be with you within 1-2 hours, to move the person who has died into our care
  • The doctor will issue the Medical Certificate of Cause of Death to the family representative for registration purposes

If the death occurs at a Nursing Home:

  • If a resident dies in a nursing home the GP (or qualified nurse on duty) can verify death 
  • The GP will issue a medical certificate for the family to collect which will allow them to register
  • Most nursing homes will record the resident’s funeral wishes on their care plan. This will specify the chosen Funeral Director and whether the deceased wanted a cremation or a burial. 
  • Once called, we will remove the deceased into our care

If the death occurs in Hospital:

  • If death occurs at the hospital, then the Doctors and Nurses will liaise with the hospital Bereavement Office, who will arrange all the appropriate paperwork on your behalf. 

In cases of sudden and unexpected death:

  • If a death is unexpected then dial 999 and request an ambulance and police immediately, explaining the circumstances. In the event of an unexpected death occurring, then a coroner may become involved and may order a post-mortem to be carried out to establish an accurate cause of death. The coroner’s officer will keep you informed should this be the case and will liaise with us.

In cases where the Coroner is required to investigate the death, the deceased will be taken to a hospital or mortuary until a post-mortem examination is completed. If the death is expected, the funeral director will collect the deceased from the place of death and transport them to the appropriate chapel of rest, pending the arrangement of the funeral. Many large companies have central mortuaries or “hubs” where they store the deceased.

Here at W. Uden & Sons, each of our funeral homes are equipped with their own chapel of rest and have fully hygienic facilities for the care of your loved one. The only exception to this is our Dulwich branch, which shares these facilities with our branch at Camberwell.

Yes, once the deceased’s death has been certified, call your local branch and our experienced staff will guide you through the process of arranging the funeral. The only exception is when the Coroner has indicated that he intends to hold a full inquest into the circumstances surrounded the death.

Please click here to find details of your local Registrar Office 

Who can register a death?

  • A relative 
  • A person present at the death 
  • The occupier (i.e. Matron, superintendent) 
  • The person arranging the funeral 

Call the registry office to make an appointment – you will need to take the following with you:

  • Death Certificate of the deceased
  • Medical card (if available) of the deceased
  • Birth certificate & information regarding date of birth (if available) of the deceased
  • Some money to pay for copies of the death certificate required to administer the deceased’s estate.
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Advice & Guides

Comprehensive guides when arranging the funeral of a loved one.

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