Privacy Policy for W. Uden & Sons Limited
Last Updated: 2 September 2025
W. Uden & Sons Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights in relation to that data.
1. Our Details
- Company Name: W. Uden & Sons Limited
- Registered Office: 51-53 Passey Place, Eltham, London, SE9 5DA
- Contact Email: [email protected]
- Contact Phone: 020 8850 2868
2. What Personal Data We Collect We may collect and process the following data about you when you use our website to purchase products or pay an invoice:
- Identity Data: Your first name and last name.
- Contact Data: Your billing address, email address, and telephone numbers.
- Financial Data: Your payment card details, which are processed securely by our third-party payment provider. We do not store your full card details.
- Transaction Data: Details about products you have purchased from us and payments you have made.
- Technical Data: Information collected by cookies about your device and browsing actions. Please see our Cookie Policy for more details.
3. How We Use Your Personal Data We use your data on the following legal bases:
- To Fulfil Our Contract with You: To process your order, take payment, and notify you when your item is ready for collection.
- For Our Legitimate Interests: To send a follow-up email asking for a review of our service. You can opt out of this at any time.
- To Comply with a Legal Obligation: To keep financial records for tax and accounting purposes (for a minimum of 6 years).
We will never sell or share your personal data with third parties for marketing or re-targeting purposes.
4. Data Sharing We only share your data with third parties essential for providing our services:
- Payment Processors: We share transaction data with our payment provider, Blink Payments (a trading name of FIDELITY PAYMENT PROCESSING LIMITED), to process your payment securely.
- IT Providers: Companies that provide and support our website and internal IT systems.
5. Data Retention We will not retain your personal data for longer than is necessary for the purposes it was collected for. By law, we are required to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.
6. Your Legal Rights Under UK data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk).
