Our dearly beloved mother passed away in her own home, January 2026. The specialist palliative nurses who visited and formally confirmed her death, left a booklet in which, amongst others, was the telephone number of Uden & Sons, whom we called. We had no previous knowledge of Udens, until we spoke to a sister-in-law, herself a senior registrar/manager for Southwark Council, who confirmed them to be a very good choice.Udens arrived to collect our mother's body within the time frame they specified. The 2 representatives Darrell and Nick, I think it was, were respectful, courteous and provided relevant information pertaining to what to do next. They left an information booklet.The same level of professionalism, empathy and courtesy was reflected in our post registration of death meeting, when again, for welcomed consistency, we met with Darrell, assigned to oversee our mother's arrangements. Darrell went through the various options for burial, buying the flowers, embalming, dressing the body, visiting the chapel of rest, setting up a 'Tributes and Donations' page, costs etc; and took time to answer and deal with our various questions and concerns.All staff with whom we came into contact, were friendly and helpful, even offering support, on more than one occasion, with parking in the small car park😊The day before the actual funeral we received a courtesy call from Jack Uden, who explained that he was to be our 'conductor'. He went through a checklist of things necessary to ensure the day's events ran smoothly and with dignity - ie arrivals and departures between the various venues - church, cemetery, hall etc At the cemetery, Jack, always attentive and dignified, ensued amongst other things, that all condolence cards were collected and passed to us.Overall, the service offered throughout our dealings with Udens, and particularly on the day of the actual funeral, by Jack, our conductor, and Ryan, the driver of our limousine which followed the hearse, was exemplary. We thank Udens for their care and support; and would certainly recommend them as Funeral Directors. Millie, Audley, Jennifer, Jacqueline, Sharon, Pauline, Mark, Darrell, Kim & the rest of our family and friends🙏🏿